From Informed to Accountable - The "Accountability Staircase"

Objectives for this article: Clarify that information does not always naturally lead to accountability. Managers need to be clearer in their communication and provide the links that develop into accountability. That there are logical steps to creating accountability and that the manager needs to take the time to communicate effectively, on a team and individual basis.

---

Employee engagement is a key part of the modern workplace because it is through engaged employees that companies can reach their goals. However, creating that engagement means that managers need to spend time communicating what’s important and ensuring that employees have not only received the message, but also
understood what it means and how it should guide their actions as a result.

---

 

Accountability Staircase.PDF