Conflict Styles

Objectives for this article: To gain an understanding of the five different Conflict Styles – to be able to recognize your own and that of others. To have an understanding of some of the potential pitfalls associated with the dominant style. To be able to use the styles as a means of development, for yourself and others.

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We all have behavioral preferences when it comes to our interactions with others. Having an understanding of what these are and consciously applying this knowledge can assist us in terms of what we are trying to achieve. An understanding of our preferred conflict style can not only help us in how we prepare for specific
meetings, but, as a manager, it can also help in terms of guidance for team members who may have a dominant style that is not serving them, or the team, well.

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Conflict Styles.PDF